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ORM (Online Reputation Management)

In the digital age, perception is reality. What your customers read, hear, and see about your brand shapes trust, credibility, and growth. Online Reputation Management (ORM) is about more than crisis control, it’s about building a consistent, positive presence that safeguards your brand and amplifies the right conversations. At iBees, we don’t just monitor reputations, we actively shape them.

Trust Building
Crisis Readiness
Reputation Repair
Proactive Monitoring
Review Management
Brand Credibility
Digital Listening
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How We Manage & Protect Your
Brand Reputation
Reputation Monitoring
We track mentions across social media, news, blogs, and forums to keep a pulse on how your brand is perceived online.
Review & Feedback Management
From Google reviews to marketplace ratings, we manage responses that reinforce credibility, build trust, and turn customers into advocates.
Crisis Response & Mitigation
When negative chatter emerges, speed matters. We design and implement strategies that minimise damage and restore confidence.
Content & Narrative Building
We amplify positive stories through blogs, PR, and social posts, creating a balanced narrative that outweighs negativity.
Sentiment Analysis
With advanced tools, we decode audience sentiment to identify risks early and shape strategies for stronger brand health.
Proactive Engagement
We encourage authentic interactions with stakeholders, turning ORM into a forward-looking exercise rather than a reactive one.
Why iBees?

Reputation is fragile, but with the right partner, it becomes your strongest asset. Here’s what sets iBees apart in ORM:

Holistic Approach
We don’t just counter negatives; we build sustainable strategies that highlight the positives and strengthen brand equity.
Always-On Monitoring
Our 24/7 digital listening ensures your brand never misses a mention, opportunity, or early warning signal.
Strategic Communication
Every response, post, or press release is crafted to align with your brand voice while diffusing risk effectively.
Cross-Platform Expertise
From Google to Glassdoor, Twitter to Trustpilot, we manage reputations across every channel where your audience is.
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Explore More of
Our Performance & Outreach Services

Discover how our outreach strategies turn touchpoints into trust and performance into progress.

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Email Marketing
We build email campaigns that are data-backed, goal-driven, and audience-specific. From well-segmented mailing lists to engaging subject lines and mobile-optimised templates, every element is tailored to improve open rates and click-throughs. Whether it’s lifecycle automation, product updates, newsletters, or re-engagement series, we design email journeys that nurture leads and build lasting customer relationships, while ensuring deliverability, compliance, and measurable ROI.
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Work that creates
IMPACT

iBees is a global brand consultancy that’s ambitious for the work and optimistic for the world. We’re here to help our clients defy convention, redefine expectations, and ignite positive change.

What Our
clients are saying
They make me feel like marketing doesn’t have to be so complicated. The way they break things down is super refreshing.
Rohit Malhotra (Ex-Marketer, Startup Founder)
We Shape Brand Voice
LET’S START THE CONVERSATION

Whether you’re building a brand from scratch or repositioning an existing one, we help define your identity with strategic clarity, creative depth, and platform-wide consistency.

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